Moodle Marketplace
Help Desk

Help Desk

Maintained by Jérôme Mouneyrac, Matt Oquist, Jonathan Doane, David Zaharee

Moodle help desk block to facilitate technical support within Moodle.

Price option: Free

Download for free

Supports Moodle 1.9-2.5 See all versions

Latest release: 12 years ago

Installations: 254

Downloads (last 90 days): 9

Frankenstyle name: block_helpdesk

Plugin type: Blocks

Description
Support
Versions
Comments
Translations
Stats

Versions

Current version

(2014042802)

Moodle 2.5

Uploaded on Friday, 30 May 2014 at 17:40 (GMT+0)

Plugin type: Blocks

Frankenstyle component name: block_helpdesk

Version build number: 2014042802

Version release name:

Maturity: Stable

Supported Moodle versions: 2.5

Repository URL (Git): https://github.com/vlacs/moodle-block_helpdesk.git

Repository branch: MOODLE_25_STABLE

Repository tag:

Issue/bug tracker URL: https://github.com/vlacs/moodle-block_helpdesk/issues

Moodle-Block-Helpdesk

If you run a help center and need a ticket tracking system, and especially
if you use Moodle :), this block might help you out. It's a simple way for
users to ask questions that get tracked until your help desk staff can
answer them fully.

Developers

Anthony Borrow
Matt Oquist
Jon Doane
David Zaharee
Jerome Mouneyrac
List of Contributors

Supported Moodle versions of the plugin branch

MOODLE_19_STABLE

1.9+

MOODLE_22_STABLE

2.2+

2.3+

2.4+

MOODLE_25_STABLE

2.5+

master

2.6+

2.7+

master

(2013082906)

Moodle 1.9

Uploaded on Sunday, 18 May 2014 at 12:54 (GMT+0)

Plugin type: Blocks

Frankenstyle component name: block_helpdesk

Version build number: 2013082906

Version release name:

Maturity: Alpha

Supported Moodle versions: 1.9

Repository URL (Git): https://github.com/vlacs/moodle-block_helpdesk.git

Repository branch: MOODLE_19_STABLE

Repository tag:

Issue/bug tracker URL: https://github.com/vlacs/moodle-block_helpdesk/issues

Moodle-Block-Helpdesk

Sponsored/maintained by:
Virtual Learning Academy Charter School (vlacs.org)

Developers:
Jon Doane jdoane@vlacs.org

Supported Moodle versions:
* 1.9.5+

Introduction:
If you run a help center and need a ticket tracking system, and especially
if you use Moodle :), this block might help you out. It's a simple way for
users to ask questions that get tracked until your help desk staff can
answer them fully.

Matt Oquist moquist@majen.net
Wed Mar 14 13:51:46 EDT 2012

Hide previous versions