Pimenko team
Lead maintainer
Some learners never connect after enrolment. Others stop halfway through. Without an automated system, tracking and re-engaging each one manually is time-consuming and inconsistent. KeepUsers handles it for you — define your rules once, and the right message goes out automatically.
For teachers and course designers,KeepUsers enables course-level automated notifications without requiring admin access. Set reminders based on learner inactivity, progression level, enrolment date or course deadline — directly from the course menu. No technical skills required.
For training organisations and institutions, KeepUsers provides site-wide notification rules to re-engage all inactive users across the entire Moodle instance. Combine multiple criteria to target exactly the learners who need a nudge.
Do teachers need admin access to use KeepUsers?
No. Course-level notifications can be configured by any teacher directly from the course menu. Only platform-wide notifications require administrator access.
How many automated notifications can I create?
There is no limit. You can create as many notification rules as needed, with different criteria, for each course or at the site level.
What happens if a learner matches multiple notification rules at the same time?
Each notification rule is independent. If a learner matches several rules simultaneously, they will receive each corresponding notification according to its own configuration.
Who provides support?
Support is provided by Pimenko, a certified Moodle Partner based in Lyon, France. Requests are handled via our issue tracker within 5 business days.