Dialogue
Maintained by
Dan Marsden
Dialogue between two users
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Has anyone else spotted this, or I am doing something wrong?
I am just experimenting with this app and trying to use it as a helpdesk feature.
Being able to limit who can be a recipient is very useful. I do not want my users to see all the other users in a course.
(To do this You need to adjust the permissions. The app is loaded as a course activity so open within the course and under 'Dialogue Administration' choose permissions. Change the permissions Receive, who can be the recipient when opening a conversationmod/dialogue:receive to include / exclude the groups you want. For example if you exclude 'students' then they can not send to another student.)
But then you have to decide who they can send a Dialogue to. When you are actually in the app the user has to select a recipient from the drop down box. I am using this as a helpdesk option. I have created a user called 'HelpDesk' with management role. Within the description area of the app I ask users to type 'Helpdesk' in the 'Open with People search potential box'
This app needs to sit within a course. I have created a Helpdesk course and under course admin set groups to separate. I think this means they can not see other peoples posts but am still checking this.
The Dialogue App fires an email to the 'Helpdesk' with a 'view in Moodle' and the 'Helpdesk' reply fires an email to the user with a 'view in moodle' link. This is a very good feature if you are trying to keep all communication out of an email inbox. It is good for history of conversation and support advice and also GDPR - all communication with that user can be deleted with the user account if needed. It is very useful for support.
It would be fantastic if there was an option to set or preselect a recipient in the 'Open with People search potential box'
It would be fantasic if there was the ability to put some html in the message area which pulls out information from the users profile fields - maybe I can do this? I have not investigated.
This is a very good app and it is the closest solution I have found to a workable 'Helpdesk' plug in.
Thank you
https://moodle.org/mod/forum/view.php?id=44
alternatively you should test the plugin out to see if it performs how you expect/need.
I need to check the following:
If I have 2 courses with the same teacher, the queries made by a student in course 1, does the teacher also see course 2?
I would like to know if will have a version compatible with Moodle 3.9 and upper ? When? Although it works on Moodle 3.9, it gives problems in the pages counter, it doesn't read the placeholder.
Thanks in advance.
Great plugin
I am getting this error, but the message is saved and works fine. Any idea what it can be? using moodle 3.7
Exception - Argument 1 passed to message_send() must be an instance of core\message\message, instance of stdClass given, called in [dirroot]/mod/dialogue/classes/message.php on line 357
Will we have update for moodle 3.6 an 3.7?, please do not forget this plugin, it is very useful for moodle.
Best regards, Miguel Angel
Sorry to reiterate the question, when will it be compatible with Moodle 3.6?
Best Regards, Miguel Angel
There is a request to add global search support https://github.com/troywilliams/moodle-mod_dialogue/issues/41. My main priority at the moment is moving front-end type code into templates etc and making sure it works in 3.5, 3.6. As sorting is broken due to older bootstrap CSS.
Troy
Are there any plans to include any searching functionality in the dialogue? We have users who have 100 students (and therefore 100 or more dialogues) and they're having trouble searching through the dialogues to find particular users, topics, or key words.
Brenda