Zoom meeting

Hi walter piras,
If your issue has not been resolved, another thing that may cause it to not connect which is the "Zoom API Identifier" by default it is set to "Email address", so if you change the email address of Moodle admin or of the zoom app creator, it will not connect. Check your setting if there are not changes to them.
Regards,

Hi Sélim MEZITI,
The zoom_meeting_participants table is only populated by the get_meeting_reports task. By default, this runs every 6 hours, but that schedule can be modified in Moodle's Site Administration -> Server -> Tasks -> Scheduled Tasks.
To populate data that is older, you can run the get_meeting_report CLI script directly and provide a range of dates (you probably need to set the date range to 1 month at a time or less). Example: sudo -u www-data /usr/bin/php mod/zoom/cli/get_meeting_report.php --start=2023-09-01 --end=2023-09-30
Please note that Zoom typically only keeps report data for 90 days.

Hello,
I'd like know how the zoom_meeting_participants table is populated and when ?
Since the update of the Zoom Meeting plugin in April 2023 with the Server To Server authentication method, this table is no longer populated. I see that the Report/read admin scope was not added, I added it today but I would like know if I can retrieve the data since September 1, 2023 using the Zoom API for example?
I can't recover data older than a month.
So how is this table populated ?
THANKS.

Hi walter piras,
If it was working and then stopped, my process would be to double check that the settings in Moodle match the S2S application in Zoom. Another Zoom admin could reset the secret key in Zoom or revoke the S2S account owner's permissions. Zoom might have a temporary outage, but I would guess that it's something else if it goes on for a while. Any chance your account only had a trial of the API access? If so, Zoom may have ended your trial. You may want to open an issue on our GitHub page so that we can use a better platform for discussing specific details: https://github.com/ncstate-delta/moodle-mod_zoom/issues

Good morning, I followed all the instructions to be able to switch to the S2S version of zoom meeting, the plugin worked correctly for a few days and then stopped working. It can no longer connect. I tried to recreate a new app on zoom and configure the keys but on moodle this error appears in the plugin configuration page: (Connection status: Connection failed). Why did it stop working? Could there be a server-side crash? Can I get assistance from a specialist?

Thanks @Jonathan, Ezzeddin for the detailed answer. Yes, BBB is my second idea

Hi Andras Koharek,
If you are referring to "300 Attendees per meeting" (as Ezzeddin Hamed describes), that is a single active Zoom meeting. If you have multiple licenses, each license can be used to create parallel meetings. Typically, the instructor is the host in this situation.
If you only have 1 Business license, then an alternative would be to use a single meeting with breakout rooms: https://support.zoom.us/hc/en-us/articles/206476093-Enabling-meeting-breakout-rooms
"Breakout rooms allow you to split your Zoom Meeting in up to 100 separate sessions." So you could have - as an example - 40 sessions with 6 students each and 1 instructor each: 40 * (6 + 1) = 280 attendees. That would be an exciting/busy meeting to manage, but it is possible.

Andras,
The 300 users are for attendees, but it is a single licensed user, for each parallel session, you need a licensed user, this limit is from zoom not the plugin. For more than 40 concurrent sessions, you may think of your own Big Blue Button.

Hi,
I'm new to zoom and this plugin. If I have a Business Plan, which has a 300 users limit, using this plugin am I able to create paralel rooms in Zoom or just one in same time. This a language school, sometimes it has 40+ paralell sessions with max 5-6 students. Thanks in advance for your reply.

Hi Ezzeddin Hamed,
Please make sure that the teacher's email address matches the Zoom user's email address. If the admin's account is the one that is working, make sure that the admin's Zoom user account and the teacher's Zoom user account are both part of a combined Zoom "organization" account. You can verify that both accounts are part of the same "organization" on the User Management page: https://zoom.us/account/user
Hi Nigel Robertson,
It is still possible to select "No Fixed Time" for the Recurrence Type, but it is no longer the default. That seems to be a regression if you've chosen to have recurring meetings be the default setting. If you would, please open an Issue on our GitHub page to report the regression.
Hi Silvia Parlato,
The sessions should be showing up if you've granted the appropriate reporting scopes for your account. It's always possible that there's a problem with the meeting reports task. If you run it directly in Moodle, you may be able to see if it's reporting any issues.

@Nigel Robertson, +1 on this feature.

Not sure it will help. I have made this step-by-step tutorial on configuring the Server-to-Server Outh App for the Zoom Meeting configuration in Moodle. Most likely it has to do with the required permissions in the second part of the video.

Hi,
I created a Server-to-Server OAuth App and I updated the plugin to the last versione 5.0.
I have activated all scope on Zoom App but i don't see the Sessions report in Moodle.
On zoom i can see the report of mettings or webinars
Can someone help me?
Thanks,
Silvia

When setting meetings to be 'Recurring' as default, we find that new meetings are set to 'Recurring' and 'Daily'. We used to have this come up as 'No fixed time'. There isn't a setting for the frequency of the recurrence. Is it possible to add one? We want to have a Zoom space in a Moodle course that can be used at anytime rather than having multiple rooms for each lecture, tutorial, office hours in a week.

On Moodle 4.2.2, the connection is working fine. When the admin creates a meeting, it works fine and "Start Meeting" green button is showing.
I added a teacher as an additional registered user at Zoom, in Moodle the teacher cannot create Zoom activity, one trying, a "Continue" blue button appears.
The same teacher added to the course can view the Zoom activity that the admin created, can only see "Join Meeting" blue button whether added as an alternate host or not to that activity.
The plugin is updated to the latest version, still not working.
Would you tell me what is going wrong here?
Thanks,