Stripe Payment with SCA and Coupon

Hi DualCube Team, I'm running Moodle 3.5
The version3.1 of this plugin does not work for me - just sits on "Processing" message indefinitely.

Sorry for the slow reply. I can confirm that the latest update released on October 31, 2020 works for me. Thank you. Great job. Much appreciated.

Hello @Shane Leonard,
We released an update today with the fix. Kindly check and confirm.

Hi again,
so, I'm running latest Moodle 3.9.2.
The latest version of this plugin does not work for me - just sits on "Processing" message indefinitely.
BUT, if I revert to this version: https://moodle.org/plugins/pluginversion.php?id=21516
It works perfectly as far as I can see. Even though 3.9 is not listed as supported for this version.
Perhaps Dual Cube could shed some light on this? Is the 3.9 version a dud, or is it a version mix-up of some sort?
Thanks.

Hi DualCube Team,
Have followed all steps and created my merchant account and added as an enrolment method.
When I test payment, however, the payment form simply says:
"Your transaction is processing. Please wait... "
And doesn't resolve. Have tried test keys, test cards, live keys, real cards...
... no record of the payments are getting through to my stripe dashboard reports.
Lil help?

Dear DualCube - sorry, but can you clarify for me which is correct:
A) Was version 3.0 (Build: 2020013100) 2020031900 released in August 2020 or
B) Was it released long before then, and only updated in August (but with the same version number).

Dear Dave,
Yes, that is correct.
Thank you.

Hi DualCube - could you confirm for me please, when version 3.0 (Build: 2020013100) 2020031900 was released. According to the version history above, it was released in August 2020, however the host company we are using, are telling me that it was released long before that (e.g. before March 2020), and all that happened in August is that there was a minor upgrade to it, without the version number changing. Can you clarify for me, if that is the case? Thanks in advance.

Dear Matt,
We understand the issue is that you need idempotency. No other users need it at the moment. We are looking into it but our lead developer is ill at the moment. We promise look into this with utmost importance. Thank you.

My issue is STILL NOT RESOLVED. Developers do not respond to emails. Plugin continues to have problems.

After you tested the plugin today, there was yet another double-charge to a student. I emailed you back. THE ISSUE IS NOT RESOLVED.

Dear Matt,
Are you using the latest version of the plugin? Please send your access credentials to the same email ID. I apologise for not looking into it earlier. Thank you.

I have had at least seven students that have been double-charged via this plug-in. Both the plugin and Moodle are updated to the latest version. I have also had three students who paid but are were not automatically added to the Moodle course.
I sent an email to: admin@dualcube.com
on Sept 8th and never received a reply.

Dear Istvan,
We tested and found that notification is working properly if the notification is checked. Please check if the corn is running. Thank you.

Dear Soeren,
Thanks for your feedback. We will keep that in mind when we release the next update. Thank you.