User support - Work Tracker
Maintained by
Plugins ActiveProLearn, Valery FREMAUX
Provides network capable, multi instance bindable user support / ticket management. Generalisable for use in course as managed todo list.
Comments
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I am using Moodle 2.7 with this plugin (2.6) and I have some problems, can you help me, please?
First problem:
line 73 of /mod/tracker/view.php: call to add_to_log()
line 1700 of /lib/deprecatedlib.php: call to debugging()
line 52 of /mod/tracker/reportissue.php: call to navmenu()
add_to_log() has been deprecated, please rewrite your code to the new events API
line 48 of /lib/deprecatedlib.php: call to debugging()
line 54 of /mod/tracker/reportissue.php: call to add_to_log()
Second problem, related con DB:
You need to update your sql to include additional name fields in the user object.
line 3577 of /lib/moodlelib.php: call to debugging()
line 80 of /mod/tracker/mod_form.php: call to fullname()
line 191 of /lib/formslib.php: call to mod_tracker_mod_form->definition()
line 86 of /course/moodleform_mod.php: call to moodleform->moodleform()
line 254 of /course/modedit.php: call to moodleform_mod->moodleform_mod()
Thanks in advance.
Also i want to edit the members that are listed as resolvers. Thanks in advance.
Crhis
I am wqondering about details on the text editor, is it tinymce? The reason I am asking is that we have poodll anywhere installed and would like to add the icon to the toolbar. Any help would be appreciated.
Thank you.
My issue is that every new ticket I create, automatically has previous open ticket that I have created and Depends on:
Why is that?
Regards Christian
Replace
$context = context_module::instance($trackerid);
by
$cm = get_coursemodule_from_instance('tracker', $issue->trackerid);
$context = context_module::instance($cm->id);
at line 1019 of locallib.php
"Can not find data record in database table course_modules."
Like Debug info:
SELECT id,course FROM {course_modules} WHERE id = ?
[array (
0 => '3',
)]
Error code: invalidrecord
Stack trace:
line 1335 of /lib/dml/moodle_database.php: dml_missing_record_exception thrown
line 1311 of /lib/dml/moodle_database.php: call to moodle_database->get_record_select()
line 6649 of /lib/accesslib.php: call to moodle_database->get_record()
line 1019 of /mod/tracker/locallib.php: call to context_module::instance()
line 933 of /mod/tracker/locallib.php: call to tracker_recordelements()
line 36 of /mod/tracker/views/view.controller.php: call to tracker_submitanissue()
line 225 of /mod/tracker/view.php: call to include()
any solution? thanks!