MathType for Atto by WIRIS

Good afternoon @Feng Sun! Could you please send an email to support@wiris.com specifying the Moodle URL where you are facing the problem? It would also be very helpful to get some screenshots describing the problem. Thanks!

For some reason, the wiris math type suddenly stop working in moodle. It is frozen without any math symbols popping up. Does anyone experience this recently? It works pretty well in the past time.

After I install the plug-in, clicking on the image will show that the 803 line of callback in the moodle- www.shorturl.at/hmQU9 .js file is undefined

@ 河 黄 Please check that you are using the latest version. In order to have more details of the exact issue you are experiencing please send us more details (i.e. screenshots, Atto settings, third-party plugins/filters, etc.) to support@wiris.com. Thanks!

Hello!
After I install the plug-in, clicking on the image will show that the 803 line of callback in the moodle-editor_atto-plugin-debug.js file is undefined

@Liana Shpani After further investigation, this is related to a Moodle issue (https://tracker.moodle.org/browse/MDL-68761). However, please do not hesitate to contact us at support@wiris.com with more information. Thanks.

@Philippe Murphy Please provide us with screenshots and details on the URL where you are using MathType to support@wiris.com so we can investigate further as we cannot reproduce the issue on our end. Please make sure you are using the latest version of our components. Thanks!

Hi!
I installed the plugins. In atto, the icons are there and the editor is showing. However, when I finish entering a formula and press OK, nothing happen. The editor close and that's it. At the same time the console show a 404 error : (moodleURL)/filter/wiris/integration/showimage.php.
If I manualy type this URL, I do not get the 404 error. Everything in the MathType integration test page is OK.
Any help?

@Carl Miller Unfortunately, since Moodle Mobile is not very popular among our customers yet, integrating our tools into Moodle Mobile is not currently on our roadmap.
@Mr . Ateyah F. Albdour This is fixed on our filter latest release
@Liana Shpani We will investigate further if this is related to MathType or Atto and update you accordingly. Please feel free to contact us at support@wiris.com too.

When I use the wiris plugin of the atto editor in a multiple choice question in a quiz, the formatted math/chem formulas create an automatic
tag and appear on a new line. When I use tinymce wiris filter, this doesn't happen. What could cause this and how can I fix it?
Thanks,
Liana

uncaught exception: join(): Passing glue string after array is deprecated. Swap the parameters (errno: 8192) in C:\xampp\apps\moodle\htdocs\filter\wiris\integration\lib\php\Boot.class.php at line #834join(): Passing glue string after array is deprecated. Swap the parameters
in file: C:\xampp\apps\moodle\htdocs\filter\wiris\integration\lib\php\Boot.class.php line 834
#0 [internal function]: _hx_error_handler(8192, 'join(): Passing...', 'C:\\xampp\\apps\\m...', 834, Array)
#1 C:\xampp\apps\moodle\htdocs\filter\wiris\integration\lib\php\Boot.class.php(834): join(Array, '.')
#2 C:\xampp\apps\moodle\htdocs\filter\wiris\integration\lib\php\Boot.class.php(843): _hx_build_paths('C:\\xampp\\apps\\m...', Array, Array, NULL)
#3 C:\xampp\apps\moodle\htdocs\filter\wiris\integration\lib\php\Boot.class.php(843): _hx_build_paths('C:\\xampp\\apps\\m...', Array, Array, NULL)
#4 C:\xampp\apps\moodle\htdocs\filter\wiris\integration\lib\php\Boot.class.php(843): _hx_build_paths('C:\\xampp\\apps\\m...', Array, Array, NULL)
#5 C:\xampp\apps\moodle\htdocs\filter\wiris\integration\lib\php\Boot.class.php(853): _hx_build_paths('C:\\xampp\\apps\\m...', Array, Array, NULL)
#6 C:\xampp\apps\moodle\htdocs\filter\wiris\integration\lib\com\wiris\system\CallWrapper.class.php(44): require_once('C:\\xampp\\apps\\m...')
#7 C:\xampp\apps\moodle\htdocs\filter\wiris\classes\pluginwrapper.php(80): com_wiris_system_CallWrapper->init('C:\\xampp\\apps\\m...')
#8 C:\xampp\apps\moodle\htdocs\filter\wiris\classes\pluginwrapper.php(54): filter_wiris_pluginwrapper->init()
#9 C:\xampp\apps\moodle\htdocs\filter\wiris\settings.php(35): filter_wiris_pluginwrapper->__construct()
#10 C:\xampp\apps\moodle\htdocs\lib\classes\plugininfo\filter.php(88): include('C:\\xampp\\apps\\m...')
#11 C:\xampp\apps\moodle\htdocs\admin\settings\plugins.php(223): core\plugininfo\filter->load_settings(Object(admin_root), 'filtersettings', true)
#12 C:\xampp\apps\moodle\htdocs\lib\adminlib.php(8385): require('C:\\xampp\\apps\\m...')
#13 C:\xampp\apps\moodle\htdocs\lib\classes\plugininfo\base.php(469): admin_get_root()
#14 C:\xampp\apps\moodle\htdocs\admin\renderer.php(1766): core\plugininfo\base->get_settings_url()
#15 C:\xampp\apps\moodle\htdocs\admin\renderer.php(346): core_admin_renderer->plugins_control_panel(Object(core_plugin_manager), Array)
#16 C:\xampp\apps\moodle\htdocs\admin\plugins.php(215): core_admin_renderer->plugin_management_page(Object(core_plugin_manager), Object(core\update\checker), Array)
#17 {main}
any solution please ??

I cannot seem to get the WIRIS plugins to work on Moodle Mobile app. I keep getting "...questions not supported by the app".
I am a missing a setting for enable these plugins for mobile?
Thanks for any help
Carl

@Matthew Swanson This is known issue of our plugin using PHP 7.4, it will be fixed on our next release.
@Syakira Redzuan Please send a screenshot of the trial message you are seeing to support@wiris.com so we can provide you further details.

i have install Mathtype for ATTO in moodle 3.8.2...but it was stated that i'm using the trial version?why it can be happen since it was free download from moodle plugin directory...i've install the same plugin in another moodle website but there is no stated that it was the trial version....please help me..since it was really used by our lecturer...

Getting an error on the latest version and moodle 3.8 on Ubuntu 20.04 with php 7.4. The only way I can get to Moodle is removing Wiris
uncaught exception: join(): Passing glue string after array is deprecated. Swap the parameters (errno: 8192) in /var/www/vhosts/foxtale/moodle/filter/wiris/integration/lib/php/Boot.class.php at line #834join(): Passing glue string after array is deprecated. Swap the parameters
in file: /var/www/vhosts/foxtale/moodle/filter/wiris/integration/lib/php/Boot.class.php line 834
#0 [internal function]: _hx_error_handler()
#1 /var/www/vhosts/foxtale/moodle/filter/wiris/integration/lib/php/Boot.class.php(834): join()
#2 /var/www/vhosts/foxtale/moodle/filter/wiris/integration/lib/php/Boot.class.php(853): _hx_build_paths()
#3 /var/www/vhosts/foxtale/moodle/filter/wiris/integration/lib/com/wiris/system/CallWrapper.class.php(44): require_once('/var/www/vhosts...')
#4 /var/www/vhosts/foxtale/moodle/filter/wiris/classes/pluginwrapper.php(80): com_wiris_system_CallWrapper->init()
#5 /var/www/vhosts/foxtale/moodle/filter/wiris/classes/pluginwrapper.php(54): filter_wiris_pluginwrapper->init()
#6 /var/www/vhosts/foxtale/moodle/filter/wiris/settings.php(35): filter_wiris_pluginwrapper->__construct()
#7 /var/www/vhosts/foxtale/moodle/lib/classes/plugininfo/filter.php(88): include('/var/www/vhosts...')
#8 /var/www/vhosts/foxtale/moodle/admin/settings/plugins.php(223): core\plugininfo\filter->load_settings()
#9 /var/www/vhosts/foxtale/moodle/lib/adminlib.php(8385): require('/var/www/vhosts...')
#10 /var/www/vhosts/foxtale/moodle/admin/index.php(802): admin_get_root()
#11 {main}